Retail Duty Manager - Spa


Full time Posted 09.05.2019
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About the Role

Full Time, Including some weekends.

Spa Duty/ Retail Manager – Herb House Spa, Lime Wood, Lyndhurst, Hampshire.

We are currently looking for a customer focused and friendly Retail Duty Manager to join our Spa team.

Herb House Spa is located within the ground of Lime Wood – a boutique country house set in the heart of the New Forest National Park, Lyndhurst, Hampshire.

At Herb House Spa, we are dedicated to natural well-being and inspired by our forest surroundings.

As Retail Duty Manager your will supervise and train the Spa Reception Team in the day to day operation of the reception and shop. With the emphasis of controlling the budgeting, purchasing, merchandising, forecasting, and stock control of the shop. You will strive to increased sales and profitability by developing and motivating the team. As Retail Duty Manager you will need to example your friendly, knowledgeable and confidential style of service to VIP guests and Spa Members. Our Retail Duty Manager will need to provide detailed retail reports at departmental meetings and work closely alongside our housekeeping team by encouraging high standards of cleanliness throughout the Spa.

We are seeking for a reliable and passionate Retail Duty Manager whom has a customer focused background, beneficially within Retail or the health & beauty industry. The flexibility to cover weekday and some weekend shifts will be required.

To name a few, our benefits vary from numerous discounts and vouchers via our Perk Box scheme, meals on duty, in role training, and on-site parking!

With recognised national awards under our belt and our own lifestyle magazine, there is no better time for a Retail Duty Manager to join our dedicated and successful Spa team.

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Why Lime Wood...

In return for your hard work you can expect something a bit different:

  • Genuine personal, tailored development
  • Craft training with our Italian menu
  • Our award-winning Apprentice schemes
  • Training on anything from bee keeping to helicopter landing skills and everything else in between
  • Access to leading hoteliers and hospitality entrepreneurs to develop your career and keep it interesting
  • Placements across hotels, departments, even a ski season or on a summer on a super yacht
  • Budding Entrepreneur programme, which can provide you with the skills needed to run our hotels, and maybe one day your own.
  • Wide range of recognised qualifications and development opportunities to further your career

Plus everything else you would expect, competitive salary, holidays, great staff rates and so much more.

Who we are...

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 32 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There’s no need for a suit and tie here! The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.