Spa Duty Manager


Part time Posted 21.11.2019
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About the Role

Spa Duty Manager
Herb House Spa, Lime Wood, Lyndhurst, Hampshire.

We are looking for a confident, friendly and professional Spa Duty Manager to oversee the running of our 5* spa facilities, front of house team and overall service.

At Herb House Spa, we are dedicated to natural well-being and inspired by our forest surroundings! Designed over three levels, the Herb House Spa is home to a massive sauna, indoor hydro pool, mud house, steaming outdoor hot pool, eight spacious single treatment rooms, two magnificent double treatment rooms, and a state-of-the-art gym. Plus Raw & Cured our food bar which offers delicious, natural and healthy food and our on-site shop ‘Curated’ selling authentic and unique assortment of hand-picked brands.

As Spa Duty Manager, your responsibilities will include overseeing and supporting the daily operations of the Spa Reception. This will cover checking in guests, Spa tours and sales service within our shop ‘Curated’.

On a day to day basis, you will assist our Restaurant Manager by supporting the delivery of our food & beverage service within our food bar ‘Raw & Cured’ and communicate effectively with our Spa Housekeeping team to ensure all health & safety procedures are in place, whilst developing solutions and implementing new procedures when required.

You will also meet regularly with senior management, staying up-to-date with organisational changes, maintenance issues and any improvements required within the Spa.

We are seeking for a Spa Duty Manager who is driven to enhance our guests experience, along with the interest to promote sales and increase revenue. This role is suited to an individual with proven experience within customer service, along with a strong and positive mind to ensure effective and consistent communication channels across the business. Previous experience as a Duty Manager within a hotel/spa booking is desirable, but not essential.
Remuneration to be discussed upon application.

To name a few, our benefits vary from numerous discounts and vouchers via our Perk Box scheme, discounted food, staff stays, and tickets to our festivals, meals on duty, on-site parking and in-role training.

With recognised national awards under our belt and our own lifestyle magazine, there is no better time for a Spa Duty Manager to join our dedicated and successful team.

Apply now

Why Lime Wood...

In return for your hard work you can expect something a bit different:

  • Genuine personal, tailored development
  • Craft training with our Italian menu
  • Our award-winning Apprentice schemes
  • Training on anything from bee keeping to helicopter landing skills and everything else in between
  • Access to leading hoteliers and hospitality entrepreneurs to develop your career and keep it interesting
  • Placements across hotels, departments, even a ski season or on a summer on a super yacht
  • Budding Entrepreneur programme, which can provide you with the skills needed to run our hotels, and maybe one day your own.
  • Wide range of recognised qualifications and development opportunities to further your career

Plus everything else you would expect, competitive salary, holidays, great staff rates and so much more.

Who we are...

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 32 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There’s no need for a suit and tie here! The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.