Head Office

Full time Posted 19.02.2021
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About the Role

Lime Wood & THE PIG hotels, Lyndhurst, Hampshire

We are currently looking for a committed Reservationist to join our expanding team at one of the most exciting and award-winning restaurant and hotel groups in the UK.

As a member of our Central Reservations Team, you will be striving to achieve customer satisfaction and room revenue goals whilst handling multiple queries simultaneously via phone, email and live chat. Other duties will include general administration, correspondence checks and market research. You will also engage closely with the hotel staff, communicating with them to deliver our guests’ expectations.

You will be working in a fast-paced environment with a close knit team. You will need to be a team player with enthusiasm towards making our guests have a memorable experience.

Similar work experience is preferred, though full training will be provided.

Each of our hotel’s are unique, as are our guests! From new openings, to our summer festivals there is always a hot topic of conversation.

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Why Lime Wood...

In return for your hard work you can expect something a bit different:

  • Genuine personal, tailored development
  • Craft training with our Italian menu
  • Our award-winning Apprentice schemes
  • Training on anything from bee keeping to helicopter landing skills and everything else in between
  • Access to leading hoteliers and hospitality entrepreneurs to develop your career and keep it interesting
  • Placements across hotels, departments, even a ski season or on a summer on a super yacht
  • Budding Entrepreneur programme, which can provide you with the skills needed to run our hotels, and maybe one day your own.
  • Wide range of recognised qualifications and development opportunities to further your career

Plus everything else you would expect, competitive salary, holidays, great staff rates and so much more.

Who we are...

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 32 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There’s no need for a suit and tie here! The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.