Spa Receptionist - £10 Per Hour, Plus Service Charge & Commission

Front of House, Spa

Full time Posted 05.10.2021
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About the Role

Spa Receptionist 

Herb House Spa, Lime Wood, Lyndhurst, Hampshire.

Hours: Full Time, 40 Hours Per Week, Over 5 Days (Including some weekends) 

Salary £10 Per Hours, Plus Service Charge. 

Herb House Spa is located within the grounds of Lime Wood – a boutique country house set in the heart of the New Forest National Park, Lyndhurst, Hampshire.

We are dedicated to natural well-being, inspired by our forest surroundings at the Herb House we instil a sense of calm, well-being, and serenity. Our Spa is designed over three levels, incorporating a massive Sauna, indoor Hydro Pool, Mud House, a steaming outdoor Hot Pool, eight spacious single treatment rooms and two magnificent double treatment rooms.

We also have a state-of-the-art rooftop gym with the very latest technogym equipment, a 16-metre ozone treated indoor lap pool with glass doors overlooking the garden, and Hands and Feet room for manicure and pedis as well as a workout studio offering an extensive range of fitness classes.

This is a vital role as you will be the first and last face all our hotel guests and members see. You will ensure they have an unforgettable experience from the moment they arrive by delivering excellent customer service.

Experience within a similar role is preferred but not essential as full training will be provided. Any exposure in a retail environment would also be beneficial as part of the role involves having a good understanding of the products sold in our spa shop.

As a member of our friendly team, you will enjoy the benefits of our wide range of perks including numerous retail discounts via our Perk Box scheme, meals on duty and on-site parking – and that's to name a few!

Along with being able to provide personal development through in-role training, at Herb House we enjoy discovering the skills our team can bring to the team.

Please note: This role will be ideally suited for someone residing locally and with access to their own vehicle. 

We are dedicated to making Lime Wood an inspiring, exciting, and fun place to work and in return for your commitment to us you can expect something a little different:

  • Numerous retail discounts via our Perkbox Scheme.
  • Discounted room rates and complimentary staff stays across our group.
  • 35% off food & beverage across our group, plus discounted spa treatments.
  • 28 days holiday rising by 1 day each year for the first 5 year.
  • A committed to providing craft and accredited training to all staff.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: https://jobs.limewoodhotel.co.uk/why-join-us/

Our Pay Promise – no one in our business will earn less than £10 Per Hour, plus service charge. 

After multiple lockdowns & furlough deadlines, we understand that job security is highly important. Whilst we cannot predict the future, our teams feel secure knowing that during these challenging times no one was made redundant and that everyone was included in our furlough schemes.  If that is a business you would like to be part of, providing security you are looking for, then look no further.

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Why Lime Wood...

In return for your hard work you can expect something a bit different:

  • Genuine personal, tailored development
  • Craft training with our Italian menu
  • Our award-winning Apprentice schemes
  • Training on anything from bee keeping to helicopter landing skills and everything else in between
  • Access to leading hoteliers and hospitality entrepreneurs to develop your career and keep it interesting
  • Placements across hotels, departments, even a ski season or on a summer on a super yacht
  • Budding Entrepreneur programme, which can provide you with the skills needed to run our hotels, and maybe one day your own.
  • Wide range of recognised qualifications and development opportunities to further your career

Plus everything else you would expect, competitive salary, holidays, great staff rates and so much more.

Who we are...

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 32 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There’s no need for a suit and tie here! The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.